Initiation of Enforcement

Enforcement typically begins in one of two ways:

• Complaint-based: Most cases are initiated when a resident or community member submits a complaint regarding a potential bylaw violation. 
• Proactive enforcement: Some violations, particularly those affecting public property or safety, may be investigated without a complaint.
• Assessment of Complaint: Staff determine whether the complaint is valid and whether there is a connection between the complainant and the alleged violation.
• Education and Notification: Initial contact often involves informing the property owner or responsible party about the bylaw and providing guidance to achieve compliance.
• Documentation: Investigators record evidence, correspondence, and actions taken to ensure transparency and accountability.
• Progressive Enforcement: If voluntary compliance is not achieved, enforcement may escalate through warnings, fines, or legal action, depending on the severity and priority of the violation

Enforcement Priorities

Bylaw enforcement often categorizes violations by priority:

• Priority 1: Immediate threats to public health or safety, addressed promptly.
• Priority 2: Matters affecting community well-being, usually investigated in response to complaints.
• Priority 3: Minor infractions, often handled with education and discretion to avoid unnecessary conflict.